As of January 2024 new TGA regulations have been released that dictate that we are not able to provide you with basically any information about treatments without a face to face consultation.
These regulations restrict and prohibit providing information about-
-The treatments offered
-Information about treatments
-Treatment specific aftercare information for treatments
-Photos of treatments/ treatment examples
-Patient reviews
-Prices
Regulations were already in place that prevented us from using product brand names however these regulations have now been extended to the generic terms and words that we used to use to describe treatments. We can now only use very vague descriptors.
All of this information is still available to you!
However, it cannot be provided via the website, social media pages, phone or email.
If you are new to us, the only way to get information about these treatments is during a face to face consultation.
We understand that you would like access to this information for your own research.
We understand that having access to some of these things is important.
We understand that this is confusing for you.
We understand this is frustrating.
However we have no choice but to comply with regulations.
Aside from the fact that we wish to remain compliant- Large fines are associated with breaching these regulations.
You may find that some other clinics continue as per normal as they either do not agree with the regulations, do not care or would rather just pay the fines.
However as a small business we simply cannot afford this risk.
We are not intending to come across as vague or rude by not being upfront with this information, please do not abuse staff for not providing you with this information over phone, email or social media messages.
**This site is currently undergoing updates so we will try to provide some vague general information about available treatments soon, please be patient whilst we navigate the changes surrounding the latest round of regulations as they are changing constantly.**
All new patients are required to book an Initial Consultation prior to any treatment appointment, even if they have had treatments previously.
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