Privacy Policy

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  House of Define is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

About this Website

The House of Define website is primarily an informational website designed to provide general information about our clinic, practitioners and services.

This website does not collect medical history forms, consultation forms, consent forms, treatment records or payment information.

Information We May Receive

You may choose to provide your personal information if you contact us by email.

If you choose to make a booking, you will be directed to an external booking platform where your personal information is collected and managed in accordance with that platform's own Privacy Policy.

Medical history forms, consent forms and clinical records are completed separately as part of your patient record and are not collected through this website.

How We Use Your Information

Where you contact House of Define directly, we may use your information to:

• Respond to your enquiry.

• Assist with appointments.

• Communicate regarding your booking or treatment.

• Meet our legal and professional obligations.

House of Define does not sell your personal information to third parties.

Website Analytics and Cookies

Our website provider may use cookies and basic website analytics to help improve website performance and visitor experience.

These analytics do not personally identify individual visitors.

You can disable cookies through your web browser if you prefer.

Third-Party Websites

This website contains links to third-party websites and services, including online booking platforms, social media pages and websites operated by practitioners consulting from House of Define.

These third-party websites operate independently from House of Define and have their own Privacy Policies and Terms of Use.

We encourage you to review the Privacy Policy of any external website before providing your personal information.

House of Define is not responsible for the privacy practices or content of third-party websites.

Protecting Your Information

We take reasonable steps to protect any personal information we receive.

Where patient information is collected during the booking or consultation process, it is managed within our secure clinical systems and third-party providers in accordance with their own privacy obligations.

Accessing or Updating Your Information

If you would like to access or update the personal information we hold about you, please contact us at:

info@houseofdefine.com.au

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to our services, website or legal obligations.

The current version will always be available on the House of Define website.