HOUSE OF DEFINE MEMBERSHIP

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Your aglow Treatment Wallet balance can be used at House of Define whenever you're ready.

Your balance builds over time and remains available for use on services and retail products offered by House of Define, subject to clinical assessment where required.

Your balance remains available whenever you're ready to use it.

The House of Define LED Bed is a full-body red and near-infrared LED light therapy device designed to deliver light across the entire body during a comfortable 30-minute session.

To learn more about the LED Bed, including what it is, how it works and what to expect during your session, please visit our LED Bed Information page.

After you've activated your aglow Treatment Wallet, House of Define will email you the House of Define Membership Terms and Conditions.

Once you've accepted the Terms and Conditions, your four included LED Bed sessions will be added to the same online booking system you already use to book your appointments with Amanda.

From there, simply book your LED Bed sessions online whenever it suits you throughout your membership year.

Yes.

Once your four included LED Bed sessions have been added, you can book them online whenever it suits you throughout your membership year.

Your included sessions remain available throughout your current membership year.

Yes.

You are in complete control of your contributions at all times through the aglow app.

You can increase, decrease or pause your contributions whenever it suits your circumstances.

Choose an amount that works for you and adjust it as your needs change.

No.

There is no lock-in contract and no minimum contribution period.

You remain in control of your contributions and can pause, adjust or stop them at any time.

Yes.

You can cancel your membership at any time.

If you have a remaining balance, aglow will advise you of the available options in accordance with their platform terms and conditions.

Yes.

The aglow app allows you to view your balance, transaction history and contribution settings at any time.

You can also update your contribution amount, pause contributions and manage your account directly through the app.

Yes.

Your balance is held securely through the aglow platform.

You can view your balance and transaction history at any time through the aglow app.

If House of Define were ever to close, your funds remain protected in accordance with the aglow platform terms and conditions.

No.

Your balance does not expire and remains available whenever you're ready to use it at House of Define.

Your balance is there whenever you're ready to use it.

aglow provides support for account, contribution and platform-related enquiries.

If you need assistance with your account, balance or contributions, please contact the aglow support team directly.

Email: support@getaglow.co

Phone: 1300 585 130